RentDonkey

Property management software for California brokerages

Rent, trust accounting and owners, in one place.

RentDonkey is software for licensed property management brokerages. Collect rent online into your own trust account, send owner statements, e-sign leases and track repairs, with portals for your tenants and owners under your brokerage’s name.

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Your Stripe account, your trust account Card and bank details handled by Stripe Tenant and owner portals in your name
Example · Unit 4B · October rent
$2,450.00Paid
Paid by bank transfer on autopay
Recorded in the trust ledger✓
Confirmation emailed to the tenant✓
On the owner’s monthly statement✓

What you get

One subscription for your brokerage covers every property, owner, tenant and staff login.

Online rent, straight to your trust account

Tenants pay by bank transfer (ACH) or card, once or on autopay. Money settles in your own Stripe account and pays out to your trust account: RentDonkey never holds it.

Trust accounting that ties out

A ledger for every owner, separate security-deposit records, owner reserves, and a monthly reconciliation against your bank statement.

Owner portal and statements

Monthly owner statements, documents, messages and repair approvals in one place, with your brokerage’s name and logo on every page and email.

Leases, e-signed in order

Your own lease PDF goes out for e-signature: tenants first, then your broker countersigns. Or upload a lease already signed on paper.

Repairs, tracked to done

Tenants report repairs with photos and get clear emergency steps. Staff, owners and tenants see the same request and its history.

Built for California

Late-fee and deposit rules, the 21-day deposit itemization, DRE license on statements, and an audit log of every change.

How rent payments work

RentDonkey is the software. Your brokerage collects the rent.

  1. You connect your own Stripe accountStripe verifies your brokerage and pays out to your trust account.
  2. Tenants pay through their portalBy bank transfer or card, with any card fee shown before they pay.
  3. The money goes to youEach payment is charged on your account and recorded in your trust ledger automatically.

Payment security

  • We never see card or bank numbers. Stripe, a PCI-certified payment processor, collects them on its own secure pages.
  • Rent never passes through RentDonkey. It is charged directly on the brokerage’s Stripe account.
  • Every page is served over HTTPS, sign-in uses one-time email links instead of passwords, and every change is recorded in an audit log.

Pricing

A monthly subscription for your brokerage, in US dollars, priced by the number of units you manage. Email us for a quote and a walkthrough with your own properties.

Get a quote

Billing, cancellation and refunds

The short version. The full wording is in our terms of service.

Billing

Brokerages are billed monthly in advance, in US dollars. Your price is agreed in writing before you start.

Cancellation

Cancel any time by emailing support@rentdonkey.com. Service continues to the end of the month you’ve paid for, and you can export your records first.

Refunds

Subscription fees aren’t refunded for part months. If we bill you in error, we refund the difference in full.

Rent and deposits

Tenants: rent, deposits and fees are paid to your property manager, not to RentDonkey. For a refund or a question about a charge, contact your property manager.

Contact

We answer every email, usually within one business day.